flag日本語
flagEnglish
CHLA-CleanSafe
Book Now

ADA

The following areas are accessible in compliance with the ADA:

  • Entrance to lobby is on ground floor, there are no stairs at the entrance
  • Banquet/meeting are on ground floor
  • Accessible elevators
  • Accessible exercise facility
  • Accessible meeting space : Banquet/meeting rooms are on the ground floor with no steps or stairs.
  • Accessible public entrance
  • Accessible registration desk
  • Accessible restaurant :  Ise-Shima restaurant is located on the ground floor and there are no steps or stairs.  Seats, tables, and the counters are designed with spaces adhering to ADA compliance.
  • Accessible restrooms
  • Accessible guest rooms
  • Accessible transportation with advanced notice – additional fees apply
  • Audible alerts in elevators
  • Braille elevator
  • Closed captioning on televisions or closed captioning decoders
  • Digital alarm clock available with sound
  • Lowered buttons in elevators

Parking area:

  • Route from the hotel’s public entrance to all areas where food and beverages are sold
  • Route from the hotel’s public entrance to the accessible guestrooms
  • Route from the hotel’s public entrance to the elevators area
  • Route from the hotel’s public entrance to the meeting room/ballroom area
  • Route from the hotel’s public entrance to the registration area
  • Service support animals welcome
  • Hotel employees will read menus and other printed/visual information to guests who are blind/low vision
  • Van-accessible parking in the self-parking facility

Information about our accessible guest rooms:​

  • Rooms designated as mobility accessible have features for guests with mobility disabilities, including, but not limited to:
  • Roll-in shower 
  • Lowered light switches and thermostats
  • Grab bars in bathrooms
  • Toilets with grab bars
  • Accessible vanity
  • Accessible routes to all parts of the room
  • Braille room number signs
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Bathroom doors at least 32 inches wide
  • Lowered bed in wheelchair accessible rooms
  • There are 18 hearing accessible rooms with visual alarms.

Information about our accessible Restaurant:

  • Entrance to restaurant is on ground floor
  • Toilets with grab bars
  • Hotel employees will read menus and other printed/visual information to guests

Information about our accessible SPA:

  • ADA compliant jug gee and lift
  • Entrance to SPA is on ground floor
  • Grab bars in bathroom
  • Toilets with grab bars
  • Accessible vanity