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Cookie Policy

Effective: January 1, 2020

Our Privacy Policy explains how Kintetsu Enterprises Company of America, Miyako Hotel Los Angeles, and Miyako Hybrid Hotel (collectively, “KEA”, “we” or “us”) collect, use, and disclose information about you when you access or use our websites and other online services that link to this Privacy Policy (collectively, the “Services”), visit us or stay as a guest at Miyako Hotel Los Angeles or Miyako Hybrid Hotel, engage with us on social media, or otherwise interact with us. This Cookie Policy explains more about how we use cookies and your choices concerning cookies.

What are Cookies?

Like most websites, we use cookies and similar technologies to remember things about you so that we can provide you with a better experience

  • Cookies are small data files stored on your browser or device. They may be served by the entity that operates the website you are visiting (“first-party cookies”) or by other companies (“third-party cookies”). For example, we partner with third-party analytics providers, like Google, which set cookies when you visit our websites. This helps us understand how you are using our Services so that we can improve them.
  • Pixels are small images on a web page or in an email. Pixels collect information about your browser or device and can set cookies.
  • Local storage allows data to be stored locally on your browser or device and includes HTML5 local storage and browser cache.

How We Use Cookies

We use cookies for a number of reasons, like helping us see which features are most popular, counting visitors to a page, improving our users’ experience, and generally providing you with a better experience. The cookies we use generally fall into one of the following categories.

Category of Cookies

Why we use these cookies


These cookies are essential for our Services to function properly. Like the other cookies we use, technical cookies may be either first-party cookies or third-party cookies.

Analytics and Performance

We use these cookies to collect information about how you interact with our Services and to help us improve them. For example, we may use these cookies to determine if you have interacted with a certain page and to record your progression during the online booking process.

Your Choices

You have a number of options to control or limit how we and our partners use cookies and similar technologies.

  • Although most browsers and devices accept cookies by default, their settings usually allow you to clear or decline cookies. If you disable cookies, however, some of the features of our Services may not function properly. For example, if you do not allow cookies at all, you might not be able to view some of our websites or use certain features, which may impact your experience with us. If you refuse cookies and wish to make a reservation from our website, please call us at 833-622-6220.
  • To prevent your data from being used by Google Analytics, you can install Google’s opt-out browser add-on.

Contact Us

If you have any questions about our use of cookies, please contact us by email at Privacy@KEA-US.COM, or call 833-622-6220.